Action/Note Categories

(As mentioned elsewhere, 'Actions' should be re-named 'Notes'). Currently, Actions can only be filtered on priority (each Action is with High, Medium or Low). In PTSv2 each Note should also have one or more categories, and the note list can be filtered on any number of categories. An initial list of categories could be as follows:

• Results - e.g. resutls of an iperf test
• Comment - e.g. end user has not responded to e-mails in 4 weeks
• Action - e.g. agreed to run co-ordinated end-to-end test on 24th Jan
• Configuration - e.g. end-user has replaced end-system with new improved server.

A Note can belong to more than one Categories.

-- TobyRodwell - 23 Jan 2006

Developer comments

In order to add this feature the following tasks have to be perfomed:

• Database schema has to be changed (add Categories table, and Categories2Actions table)
• Action add/edit functionality have to be updated with Categories interface (preEditAction.java, EditAction.java, AddAction.java, PreTicketDetails.java, TicketDetails.java)
• ticket presentation form have to be changed (preTicketDetails.java, ticketDetails.java)
• User Interface for managing note categories (add/edit).

Effort 3 man/days

-- Blazej Pietrzak - 17 Feb 2006