A ticket needs an additional Field "FileStore" (or something similar) that will give you access to all the attachments of the ticket at once (without going through all the notes). It should also be possible to add and delete files from this store.

-- ChrisWelti - 31 Jan 2006

Developer comments

On ticket details form will be a hyperlink to the page containing “File store”. User will be provided the list of attachments and their location. The exemplary list is presented below.

Attachment name	Type	Location link
traceroute_output.txt	text/plain	Go to the attachment location
Spreadsheet.xls	application/excel	Go to the attachment location

Adding and modifying a list of attachments will not be implemented in file store. The functionality of attachments modification is implemented in action edit, so it is still possible by clicking on the attachment location and then modifying the action.

Effort 2 man/days

-- Blazej Pietrzak - 17 Feb 2006