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net.dante.otrs.OTRSConsumer - Consumes the messages in the OTRS queue and stores the information in a MySQL database called sde located on the test-msr.geant.net server and the maintenance database on the uat-dboard01-corr.geant.net (62.40.122.123) server 

net.dante.otrs.OTRSOutlookCalendar - Creates new Calendar events inside the otrs_nm calendar

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