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Using MYSQL Workbench, import the otrs.sql file into the otrs database on test-msr.geant.net.

The queues used generate the results are below:

GTS
Operations Centre
Implementation
Security::CERT
Business Development
GTS::GTS SA2
Pending
Maintenance
Operations Centre::Internal
Operations Centre::Resolved
Eduroam
Eduroam::Eduroam_SMEs
Educonf
Educonf::Educonf_SME
Service Assurance::Customer Orders"