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12:00 - Lunch/Meet & Greet
Add your suggestions for a name for the VO Platform service to a post-it board.
12:45 - Welcome, intro, background (AH)
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17:15 eduGAIN Monitoring
17:45 Wrapup, close day 11
18:30 Dinner somewhere
Day 2:
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10:15-10:30 Coffee
10:30-11:45 - Topic in depth (can run two parallel topics if demand)2x Topic in depth parallels:
- Links between Daniela & Lukas's tasks
- Attributes
- eduGAIN central tools and integration of T2 tools
- Links between Daniela, Lukas & Maarten's task
- Assurance / 2nd factor/SIRTFI
11:45 - 12:30 Wrap-up from topics, vote on VOPaaS top choices, next steps
12:30 - 13:30 Lunch, close day 2.
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- Links between Daniela & Lukas's tasks
- AttributesSIRFTI & Assurance
- eduGAIN central tools and integration of T2 tools
- Links between Lukas Daniela, Lukas & Maarten's task
- Assurance / 2nd factor/SIRTFI
- Scheduled Links between Business dev and everyone!
- Outreach & new users
- CBAs
- KPIs
- Scheduled Transitions to service
- Understanding the handover service documentation template - service definition, operational requirements & documentation and user support
- Designing OLAs for operations
- Tools & systems e.g.. ticketing requirements, shared helpdesk
- Brainstorming for VOPaaS service name
- Transitions from AARC?
- Scheduled eduGAIN Monitoring
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