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- Support workflows manuals and documentation, including proactive and reactive: eduGAIN Support Manuals
- The team staffing and rotation: eduGAIN Support Staffing and Rotation
- Branding simply as eduGAIN support - address added at the https://edugain.org/contact/ and https://technical.edugain.org/contact
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Target date: June 2018
Task 2
Documents for Pilot
CBA: CBA-eduTEAMSPilot.docx, payback-eduteams-pilot.xlsx
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Baselined Operational Reqs: Initial consultation w SA2 complete. TBD during pilot.
Documents for Production
eduTEAMS production CBA: CBA-eduTEAMS-Production Gate-Final.docx
eduTEAMS roadmap: eduTEAMS-High-level roadmap.pptx
IdP as a Service
Target gate: Production (toolkit only) end GN4-2
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Target date for material end April.
Documents
CBA: Draft in progress
Baselined PID:
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Target gate: Transition (part of eduTEAMS advanced? Or later?)
Task 2
Documents
CBA:
PID:
Service Description:
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Target gate: Design. No further PLM work expected as it not a service development.
Task 3
Documents
EC deliverables only. Includes recommendations for adoption/BCP
Discovery
Target gate: Pilot
Task 2
Documents
NIF: Draft
CBA: Draft
Baselined PID:
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