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changes.mady.by.user Alessandra Scicchitano

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changes.mady.by.user Richard Lui

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Self-signed certificates (lower trust).

 

Engagement

Surveys with users will be conducted from Y2 on (2016) to assess and monitor user satisfaction. The target indicated in the service KPI is: “95% of users reporting the service is meeting or exceeding the requirements”

   

KPIs

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Availability of the service

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