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- T&I service portfolio guardians: Licia Florio Maarten Kremers Marina Adomeit
- Service owner: Paul Dekkers Miroslav Milinovic
- Development team: Stefan Winter
- GEANT T&I operation support/Core team: Nicole Harris
- PLM product manager: Alan Lewis
- Test team: Marcin Wolski
- IPR and GDPR accountable: GEANT DPO gdpr@geant.org
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No | Work item | Responsible | Comment | Status | Start date | End date | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | Preparation of documentation | ||||||||||||||
| Service Description | -Development team prepares -SO signs off | Need to prepare high level service description | DONE Stefan Winter to review documentation from the pilot and update if needed - SW: Updated | ||||||||||||
Service policy (Terms of use, SLA) | -Development team prepares -SO signs off | Write at the UI that this is pilot and there is no SLA guaranteed. | do we promise something for production? | Status | | title | not relevant for pilot||||||||||
| Branding and Visibility | -Development team prepares -SO signs off | we still need to think a branding - for productionwant to co brand it to eduroam hosted services | need to go through the branding and sites to make the changes title | not relevant for pilot | |||||||||||
| Operational Requirements | -Development team prepares -SO signs off | We should document what are ops requirements for running pilot (see eduroam managed SP Operational Requirements) | DONE Paul Dekkers Stefan Winter to update - SW: Updated | ||||||||||||
| OLA | -Development team prepares -SO and GEANT T&I operation support/Core team sign off | not relevant for pilot (example for production later eduroam Managed IdP OLA) |
| Paul Dekkers Stefan Winter have a look to existing one and try to make it eduroam Hosted services. | |||||||||||
| Operational documentation | -Development team prepares -SM signs off, test team can validate | Tomasz and Maja through eduroam-OT are the ops team. Documentation not relevant for pilot ( example for production later Dev team prepared this in the corresponding Wiki page) |
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| Operational processes | -Development team prepares -SM signs off, test team can validate | not relevant Service order is done through the UI Service support is the same like for eduroam supporting services. Status | | title | not relevant for pilot|||||||||||
| User documentation | -Development team prepares -SM signs off, test team can validate | DONE Stefan Winter to update - SW: Updated | |||||||||||||
| User support | -Development team prepares -SM signs off, test team can validate | We dont need anything special for pilot as we will work with a defined group of pilot participants directly Status | | title | not relevant for pilot|||||||||||
| GDPR - data inventory, privacy notice, DPA | -Development team prepares -SO and T&I service portfolio reviews -GDPR accountable signs off | we could use eduroam privacy notice , but we need to understand how do we do this for pilot as we dont want to change the main policy yet was updated to reflect the changes of eduroam managed SP, and was approved by GEANT DPO eduroam Privacy Notice - Changes for Managed SP | | ||||||||||||
| 2 | Test and validation | ||||||||||||||
| Make a test plan | Development team and Test team prepares | We could dont need to do code review for the pilot, but it is a good idea to do test the code - lets initiate now, but this does not have to be done for pilot Marina Adomeit to send initial email request to Marcin during the pilot, as preparation for production Stefan Winter initiated the scans with Marcin Wolski . It was agreed to do the code scan in second half of 2021 | DONE | ||||||||||||
| 3 | IPR compliance checking | ||||||||||||||
| IPR compliance | IPR accountable Route the request through GEANT T&I operation support/Core team | White source review was done by the WP9 team Results are available to WP9 team, WP5 lead and eduroam team and to GEANT IPR person https://app-eu.whitesourcesoftware.com/Wss/WSS.html#!product;id=78288 Based on the results, GEANT IPR has signed off the IPR compliance check. |
We can provide source php files for IPR check done by white source Should we do this with entire CAT - check with Miroslav Milinovic Marina Adomeit to check the approach with Miro and then send mail request IPR responsible Stefan Winter initiated WhiteSource review with Marcin Wolski DONE | ||||||||||||
| 4 | GDPR compliance checking | GDPR accountable | |||||||||||||
| Data inventory and mapping | Data inventory and mapping This will be the same set of data like for the ETLR: add at eduroam Data Inventory and eduroam Data Mappingwere updated | was done for the pilot, check the policy. same considerations as for the radius proxies Marina Adomeit | |||||||||||||
| Update the privacy notice and DPA | eduroam privacy notice was updated to reflect the changes of eduroam managed SP, and was approved by GEANT DPO eduroam Privacy Notice - Changes for Managed SP | DONE - check it but it shoudl have been done Marina Adomeit | |||||||||||||
| 5 | Operational team establishment | ||||||||||||||
| Appoint service manager | Operations accountable | It comes under the eduroam service family and existing service owner. | DONE title | not relevant for pilot | |||||||||||
| Define roles, skills, manpower needed | Development team | pilot production will be supported by the eduroam-OT and dev team |
| DONE | |||||||||||
Appoint operational team members | SM | For production we may need some additional manpower for opserations | | Status | | title | not relevant for pilot||||||||||
| 6 | Operational team training | ||||||||||||||
| Training the operational team | Development team prepares eduroam-OT is trained | Not needed. |
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| 7 | Support team establishment | ||||||||||||||
| Establish the support team | Pilot doesn't need dedicated support team - dev team will work with limited pilot participants |
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| 8 | Support team training | ||||||||||||||
| Training of the support team | Development team prepares eduroam-OT is trained | Not needed.| Status | | title | not relevant for pilot|||||||||||
| 9 | Deployment in pilot production | ||||||||||||||
| Monitoring set up | eduroam-OT | not necessary for the pilot, but there are monitoring end points ready to be used for production | Done by SRCE. There is one monitoring port that is set up. | double check with dragan if it is in place title | not relevant for pilot | ||||||||||
| Back-up and restore | eduroam-OT | not necessary for the pilot | done with the same tools like for cat, encrypts and sends to AWS | double check with dragan if it is in place title | not relevant for pilot | ||||||||||
| VM provision | GEANT T&I operation support/Core team | Production - GEANT VM is not the most reliable. We need to add another at another place Amazon or an NREN such as SURF to be determined. | |||||||||||||
GEANT IT VMs requested 2020-11-05 by Stefan Winter DONE | eduroam-OT | Stefan, Tomasz, Maja Radius servers will need to be deployed DONE deployed in the second location. | |||||||||||||
| 10 | Service Promotion | ||||||||||||||
| Web site update | not relevant for pilot | Need to change the branding to the eduroam hosted service. Add it under eduroam tools remove the page https://eduroam.org/eduroam-managed-idp/ and adapt it to hosted tools |
Status | title | not relevant for pilot | ||||||||||
| Add the service to the partner services portfolio | not relevant for pilot | | Status | | title | not relevant for pilot|||||||||||
| Contact the people/NRENs who took part in the infoshare to update them on service availability | not relevant for pilot | | Status | | title | not relevant for pilot|||||||||||
| Update eduroam flyer with the managed service element not relevant for pilot Status | | title | not relevant for pilot|||||||||||||
| Slide deck for Partner Relations | SO update the slide deck | ||||||||||||||
| Article for CONNECT | not relevant for pilot | | Status | | not relevant for pilot | |||||||||||
| Launch announcement in Tryfon's weekly email when reached | SO/Development teamwe will want to do this | ||||||||||||||
| Write géant blog | SO/Development teamwe will want to do this | ||||||||||||||
| Webinar / infoshare | we don't want to do it before pilot, but perhaps when the pilot starts | | Status | | not relevant for pilot | |||||||||||
| Promotion via the eduroam-SG, by the service manager | SOyes | ||||||||||||||
| 11 | PLM Documentation | ||||||||||||||
CBA | Development team and T&I service portfolio guardians | Marina Adomeit to check if there is template | DONEMarina Adomeit to update for production |