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Making sure that your eduroam network is functional for eduroam visitors is an important part of being a member of eduroam. If visitors cannot connect to eduroam at your institution, it leads to dissatisfaction not only with your network but also with eduroam itself. Many members across the world include their eduroam connection as part of their network monitoring. The ideal kind of monitor is for the administrator to be alerted should an interruption to the service occur for whatever reason (RADIUS issue, internet connection outage, NRPS FLR issue etc), and although this monitoring is optional, we have found that where an organisation does have active monitoring, any interruptions to the service has quickly been picked up and the organisation has been able to quickly restore service.
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