This page contains service description outlining how and where service should be used, targeted users, service delivery model and service elements and topology. RESPONSIBLE: Information provided in this page is initially populated by the development team (during the transition phase), and revised based on the need or in a yearly service check by Consolidated Connection Service Service Manager, with exception of CBA which remains the responsibility of business development team. |
Consolidated Connection Service (CCS) provides fully transparent Ethernet circuits over the Geant network using specific software tools for automated provisioning. Key characteristic of CCS are:
Users
Add definition of who are the targeted users, estimate about possible number of users etc.
All operations, business development and stakeholders contacts
| Service Manager | Deputy Service Manager | L1 support | L2 support | L3 support |
|---|---|---|---|---|
Add explanation about organisation of service delivery
Service Elements, with brief description and links to products, resource instances and software stack of the service, indicating the software components types - if they are internally (in-house) developed, OSS or commercial off-the-shelf software. Service elements can be grouped in two following categories:
Add list and description of products and resources used to deliver main functionalities of the service. Add service technical architecture - i.e. its good to have a conceptual architectural diagram and topology diagram.
Add list and descriptions of products and resources used to deliver supporting services such as specialized monitoring and measuring systems, configuration management system, issue/ticket reporting system, etc.)
Provide URL to last valid CBA