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Table of Contents

Incident Management Process (draft)

...

Service

Start Date

End Date

Severity

Data Loss

Incident Page

WordPress

13 Feb 2018

13 Feb 2018

Status

colour	Red
title	Critical

Status

colour	Red
title	Yes

Production wordpress site outage 2018-02-13

WordPress

22 Feb 2018

22 Feb 2018

Status

colour	Red
title	Critical

Status

subtle	true
colour	Blue
title	No

Production wordpress site outage 2018-02-22

WordPress

25 Mar 2018

25 Mar 2018

Status

colour	Red
title	Critical

Status

subtle	true
colour	Blue
title	No

Production wordpress site outage 2018-03-25

Dashboard

18 Jun 2018

20 Jun 2018

Status

colour	Red
title	Critical

Status

subtle	true
colour	Blue
title	No

Production Dashboard Outage 2018-06-18

Staff IDP

03 Aug 2018

03 Aug 2016

Status

colour	Red
title	Critical

Status

subtle	true
colour	Blue
title	No

Production Staff IDP & BoD Service Outage 2018-08-03

Sympa

03 Aug 2018

06 Aug 2018

Status

colour	Red
title	Critical

Status

subtle	true
colour	Blue
title	No

Production Sympa Service Outage 2018-08-03

Dashboard

11 Jul 2018

12 Jul 2018

Status

colour	Red
title	Critical

Status

colour	Red
title	Yes

Production Dashboard Outage 2018-07-11

DNS

27 Feb 2019

27 Feb 2019

Status

colour	Red
title	Critical

Status

subtle	true
colour	Blue
title	No

DNS Outage 2019-02-27

SharePoint

07 Feb 2019

07 Feb 2019

Status

colour	Red
title	Critical

Status

subtle	true
colour	Blue
title	No

SharePoint Outage 2019-02-07

Dashboard

16 Jul 2019

17 Jul 2019

Status

colour	Red
title	Critical

Status

subtle	true
colour	Blue
title	No

Production Dashboard Outage 2019-07-16

Dashboard

28 Jul 2019

28 Jul 2019

Status

colour	Red
title	Critical

Status

subtle	true
colour	Blue
title	No

Production Dashboard Outage 2019-07-27

SharePoint

08 Jan 2020

08 Jan 2020

Status

colour	Red
title	Critical

Status

subtle	true
colour	Blue
title	No

SharePoint Outage 2020-01-08

SharePoint

17 Jan 2020

17 Jan 2020

Status

subtle	true
colour	Yellow
title	Med

Status

subtle	true
colour	Blue
title	No

RSS Feed in Jobs page Geant.org was down - 17/01/2020

BRIAN

27 Jan 2020

27 Jan 2020

Status

colour	Red
title	Critical

Status

colour	Red
title	Yes

Brian Outage 2020-01-26

Cacti

06 Mar 2020

10 Mar 2020

Status

colour	Red
title	Critical

Status

colour	Red
title	Yes

Cacti production incident - 06-03-2020

Cacti

22 Jul 2020

29 Jul 2020

Status

colour	Red
title	Critical

Status

colour	Red
title	Yes

Cacti Production Instance - July 2020

HAProxy

17 Apr 2021

17 Apr 2021

Status

colour	Red
title	Critical

Status

subtle	true
colour	Blue
title	No

Haproxy Outage 2021-03-17

ProxySQL

10 Jul 2021

12 Jul 2021

Status

colour	Red
title	Critical

Status

colour	Red
title	Critical

ProxySQL Outage 2021-07-12

EMS

12 Mar 2022

14 Mar 2022

Status

colour	Red
title	Critical

Status

subtle	true
colour	Blue
title	No

EMS - 2022-03-14 - Service Outage

EMS(DNS)

20 Apr 2022

20 Apr 2022

Status

subtle	true
colour	Yellow
title	Med

Status

subtle	true
colour	Blue
title	No

EMS - 2022-04-20 - Service Degradation

Dashboard

15 May 2022

16 May 2022

Status

colour	Red
title	Critical

Status

colour	Red
title	Yes

Production Dashboard - 2022-05-15 - Service Outage

PostgreSQL(VMWare)

30 May 2022

31 May 2022

Status

colour	Red
title	Critical

Status

subtle	true
colour	Blue
title	No

PostgreSQL - 2022-05-30 - Wide-scale Service Outage

BRIAN

30 May 2022

31 May 2022

Status

colour	Red
title	Critical

Status

subtle	true
colour	Blue
title	No

BRIAN - 2022-05-30/31 - Service Outage

BRIAN

26 Apr 2023

27 Feb 2023

Status

colour	Red
title	Critical

Status

colour	Red
title	Yes

BRIAN - 2023-02-26/27 - Service Outage

BRIAN

16 Nov 2023

17 Nov 2023

Status

subtle	true
colour	Yellow
title	Med

Status

subtle	true
colour	Blue
title	No

BRIAN 2023-11-16/17 Data Collection Outage

All Incident Documents

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