Incident description
The host names opsdb1.dante.net and opsdb2.dante.net could not be resolved from the both Dashboard boxes. The root cause incident description can be found at: DNS Outage 2019-02-27
Incident severity: CRITICAL
Data loss: NO
Timeline
| Time (CET) | |
|---|---|
| 28 Jul, 22:00 | Issue Reported by OC |
| 28 Jul, 22:30 | Picked up by Robert L |
| 28 Jul, 22:45 | Fixed by updating the Dashboard application to point at prod-opsdb01,geant.net (and 02). |
| 29 Jul, 08:10 | The issue reported to Devops for root cause analyses. Details at - DNS Outage 2019-02-27 |
Proposed Solution
The Dashboard application updated to point at prod-opsdb01,geant.net (and 02) .