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The host names opsdb1.dante.net and opsdb2.dante.net could not be resolved from the both Dashboard boxes. The root cause incident description can be found at: DNS Outage 2019-02-27

Incident severity: CRITICAL

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Time (CET)
28 Jul, 22:00Issue Reported by OC
28 Jul, 22:30

Picked up by Robert L

28 Jul, 22:45

Fixed by updating the Dashboard application to point at prod-opsdb01,geant.net (and 02).

29 Jul, 08:10

The issue reported to Devops for root cause analyses.

29 Jul, 09:30
30 Jul, 14:30

Proposal was discussed between IT and SWD to avoid such failures in future.

20 Jun, 16.30

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Details at - DNS Outage 2019-02-27

Proposed Solution

The Dashboard application updated to point at prod-opsdb01,geant.net (and 02) .